At Themezify, we sell downloadable WordPress themes and related services through our website, https://themezify.com.
This Delivery Policy explains how customers receive their purchased themes, license keys, updates and related services.
1. Digital Service Delivery
All Themezify products and services are delivered digitally. No physical products are shipped.
Customers receive their purchases through their registered Themezify account.
2. Theme and License Delivery
Once a payment is successfully completed, your purchase is normally added automatically to your account. For every theme you purchase, you receive:
- The installable WordPress theme package (ZIP file) and its documentation.
- A personal license key for that theme, valid for up to five website activations.
- Downloads of new versions and product support for the period shown on the product page.
Install the ZIP in your WordPress dashboard under Appearance → Themes → Add New → Upload Theme, then enter your license key under Appearance → Themezify License. The documentation explains each step.
3. Delivery Time
Most purchases are available in My account → My themes immediately after successful payment confirmation, usually within a minute. We also send a confirmation email.
Occasional delays may occur due to payment verification, technical issues, or system maintenance.
If your purchased theme is not available, please contact our support team.
4. Technical Issues
If you experience problems downloading, installing or activating a purchased theme, contact [email protected] or open a support ticket from your account.
We will investigate the issue and work to restore access or provide an appropriate resolution, including a full refund if you prefer.
5. Refunds
Refund requests are handled according to our Refund Policy, available at:
6. Contact Information
Email: [email protected]
Website: https://themezify.com
Themezify is committed to providing timely digital delivery and reliable access to your purchased themes.